screw newegg

first time i ever used them. i ordered my entire computer. first thing arrives today is the case (even though everything was ordered together). totally screwed up. front panel won't connect at all and is broken at the bottow. when i opened the case and pulled it out about 35 plastic pieces went everywhere. this is a large scratch on the side, big ass dent in the front actual CASE part (the thick metal). the power button assembly is plastic and sheered entirely. looks like this was dropped, beaten with a hammer, kicked, and then pissed on. i'm serious, i will never buy from them again. i'm scared to get the rest of my computer parts in tomorrow. this was the cac-t05 cooler master. now i'll have to postpone my build till 2008 since i'm leaving town. thanks a lot newegg!

Maybe you are just stupid, but that is not Newegg's fault. That would be either UPS' or FedEx's fault.

Newegg is a great seller, if you don't want to by from them because you're ignorant, that's your business.

I dont think that was Newegg fault. I,ve ordered alot of stuff from them and never had a problem, even with returns. Most likely it was UPS or who ever delivered it. Newegg ships from different warehouses so sometimes the orders come separate.

i'm stupid? why is that? okay it's probably not a good idea to call someone stupid because the first time they buy from an online site they buy a beat up product, have to pay for it to be shipped back, lose money, and it's their first time to buy from the company at all.



i typically hear great reviews from newegg. i will guarantee you that there are no scratches on this box AT ALL, no dents, yet it is re-taped and inside there is a broker case with a big-ass dent in the metal. now, stupid or not, i can tell you there is no doubt in my mind that this thing was never dropped in the current box is in, and on top of that, if you can put a dent in this metal case without going through the box, you are a genious.



you, on the other hand, are an asshole for that post. at least you could have said, "newegg is great most of the time, sorry for your troubles. hopefully they will RMA your product and maybe pay for shipping."

Newegg will allow you to RMA it, and they will pay for return shipping.

You should think twice before bashing the seller. Most likely the shipping service damaged the package and re-taped it themselves, because Newegg wouldn't do that to their items.

Agreed! I have ordered through newegg for years and never got something anywhere close to that.



Screw the company who delivered it!

I'm sure if you bring it up to newegg and explain your concerns, they will take care of it. The fact that there are no dents or scratches on the outer box is confusing. That might also not be newegg's fault, it could be the manufacturer since I doubt newegg opens up every product they get. I'm sure newegg will refund it. I've never had a problem with them and I'm sure if you tried again you wouldn't. Newegg has always been good to me and to almost everybody who has ever ordered from them. I highly doubt that would ever happen to you again if you gave them another shot.

well i wouldn't know. again, this is my first time buying from them. i'm bashing the seller because they have my money, and i have a damaged product. now it wouldn't make much sense if i blamed george w because he runs the country that ups delivered to me in, would it? nope. so newegg is about all i can blame at this juncture...

well hopefully i'll find out tomorrow when i get the actually sensitive items in. if any of the expensive items are damaged i'm giving up. as for the case, i'll contact them tomorrow about it.

well then i just have bad luck.