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"No HP products detected"


But an HP 4370 scanner is! It will load the basic scanner software but not the solution center, if I try to load it it says what the title says... Help?

    
oscaryu1

Your trying to install a scanner right?

Go to this website and download the software and install it from your hard drive

http://h10025.www1.hp.com/ewfrf/wc/s...457511&lang=en

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paratwa

*cough*Been there*cough*



Been there. I just uninstalled the basic driver and the photo one, it detects it now, and Windows automatically installed the Microsoft drivrs... am current re-installing the 2nd driver one...

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oscaryu1


Quote:








Originally Posted by oscaryu1
View Post

*cough*Been there*cough*





Fine.



It would be nice if you listed things you had already tried, so that people do not repeat your work.



Good luck.

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paratwa

Sorry if I was rude



Well I have tried:



Switching the USB cords - it did work

Making sure USB ports work - they do

Everything was connected securely - they were

uninstalled and reinstalled drivers - didnt work.



... Now Windows loads up the Scanner menu, which means its detected, but HP wont detect it >(

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oscaryu1
 
 
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