I have a pc that I built about a year ago and I have never had any problems with it. However over the last week or so it has been crashing every so often. It crashes usually once a day but it can happen at any time. All that happens is that the screen will just freeze so I can't move my mouse or use my keyboard. I have Norton Internet Security 2007 and have performed scans etc but nothing has been found.
Please can someone help me out and tell me what the problem could be.
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Originally Posted by supercoop06
I have Norton Internet Security 2007
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start of your problems..
Quote:
Originally Posted by supercoop06
and have performed scans etc but nothing has been found.
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I could have told you that....
boot into safe mode and run HJT
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Please post Hijack This logs in the security section. Personally I'd remove Norton and get some other security software but use whatever you are comfortable with.
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it started crashing before I had norton on. I only installed norton yesterday to see if that would sort the problem out. Any other advice? Also what is HJT?
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Highjack this
go to the security section
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Your post has been moved to here: Hijackthis Log
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