I am having a problem with my CD drive. It is an ATAPI DVD+RW 4x4x12. My computer is not finding the drive. Whenever i go to device manager then click on the drive it says that "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I have tried to reinstall it but i still get the same message and i have also tried to update the driver but i have the newest one. Does anyone have any ideas what is wrong? Thanks
Shawn
try to uninstall the IDE channel ... or even replace the ide cable.
Was this answer helpful ?
Yes No
How do you uninstall the IDE channel?
Was this answer helpful ?
Yes No
control panel -> system -> hardware -> device manager -> IDE ATA/ATAPI controllers .... most of the time optical drives are on your secondary ide, so -> right click secondary ide channel -> uninstall ... reboot, your O/S will reinstall it.
Was this answer helpful ?
Yes No
I uninstalled the secondary ide but after i restarted my computer the problem was still there. Does any have any other ideas about what the problem may be? Thanks
Was this answer helpful ?
Yes No
replace the ide cable ... and or replace cd drive
Was this answer helpful ?
Yes No
try the fixes on this website
http://support.microsoft.com/default...b;en-us;320553
The registry fixed worked for me awile back on my old computer when my cd/dvd drive disappeared.
Was this answer helpful ?
Yes No
thanks a lot mgoldb2... that registry fix worked!
Was this answer helpful ?
Yes No
Was this answer helpful ?
Yes No
