Audigy? Making me mad!!!

Hey all, I am new here and the reason for the visit is my new Soundblaster Audigy SE card that I am about to go throw out in traffic.



I am running a 1.0 Ghtz AMD with 512 megs of ram. Cards installed on the board are a nvidia 128 graphics card, a wireless network card and now my useless sound card. The motherboard has onboard audio, but disabling it didn't seem to help



Ok.



I install the card and run the cd. Windows identifys new hardware found on bootup. However, when I go into device manager via control panel I keep getting the same damn message EVERY TIME:



"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"



What the heck does this mean?? This is driving me nuts! Anyone deal with this problem before? If so how did you get it working?



Thanks in advance

Need a Welcome to the Computer Forum?! Official Welcome Thread and of course the reminder to new members to review the Forum Rules

On the last case here only about 3yrs. old the Audigy 2 ZS Gamer simply quit one day and saw the nearest recycle bin fast enough!

Often the older drivers saw fun going in where you simply had to right on the "other devices" item found unless seeing Creative WDM missing under the sound, video, and game controllers section in the device manager. You then simply choose the update driver option and browse the software disk or folder you downloaded an update to and saw unpacked if the card didn't go doa on you there.

Thanks for the reply. I tried downloading the latest available driver for the card to a new folder on the desk top, and extracting it there. Still getting this message when I click on properties of the soundcard:



"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"



I'd wish I knew what the hell that means

Have you tried reseating the card to see if that gets you anywhere? Sometimes SB cards can be a real annoyance to get working when the main driver refuses to go in and become active. For an older card that is being moved from one case to the next I could easily suspect the card itself simply quit. With multimedia and gaming you regularly place a good load on the sound device used as well as on the cpu, video card, and memory.

Does your mobo have an onboard sound? If so, did you disable "Onboard Audio" in BIOS? Remove drivers, uninstall Audio Device from the Device Manager. Delete all the temp installation files in TEMP folders. Reboot and then add Audio Device manually.

If you are running XP and installed the card in the first pci slot try moving it to the 2nd or 3rd. One problem seen with XP is the resource sharing issue or you may have a bad slot? Further steps for basic troubleshooting are seen at http://193.95.171.84/SRVS/CGI-BIN/WE....creative.com/