I have creative 7.1 speaker but the problem is only 3 speakers work other 4 dont so i dont know what to do

Have you configured your sound card for 7.1 surround sound?
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I have a 5.1 creative system and it took me forever to figure out the problem, so I went I think to windows site. I don't rememebr at all and I had to download something so it all worked.
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software patch? upgraded driver? wrong drivers for XXX type of OS?
XXX= yuo Os
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