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New comp no sound


I get no sound what so ever, i have tried the windows troubleshooting guild but no help. The sound card is RealTec AC97 built into the MoBo. I install the driver which came with the MoBo CD and installed drivers form online but no hope. My system specs are in the sign, thanks for any help.

    
murdock22

How's it showing in device manager? Are you running the setup? Sometimes you just need to force the drive on there. Go though device manager, found the sound card, and direct it to the drivers.

Oh yeah, did you do anything with the front audio pannel? Be sure it's setup correctly. If you don't have the right plug connected to the motherboard, or you removed the jumpers for the front pannel, it won't work.

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The_Other_One

In the device manager it shows normal, no exmation mark or red x. i have the it plug into the back of the computer since i didn't hook up the ones on the front and yes it is plug in right.

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murdock22

Is the onboard disabled in the bios itself??? With a new build a common mistake is the old habit of putting in a pci model sound card and never using the onboard. That will often be disabled at the default settings depending on make and model board.

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PC eye

I checked it when i went throw the windows troubleshoot, it is enabled

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murdock22

That unfortunately points at a board fault namely the audio chip. I would advise contacting the vendor for a replacement if you don't simply return it for a refund under their return policy. Did you just buy the board or has it been sitting around for a period of time(over 30 days usually)?

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PC eye

I bought it augest 19th

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murdock22

Send it right back under the dealer's warranty. A friend had a problem when two Asus boards(second was replacement) woudn't do anything. Nothing was even seen at powerup. The third board was sent out(different model) to replace the first two and has been running strong in the new build there.

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PC eye

it is not the MoBo, it pluged in a soundblaster live! sound card installed all the drivers ect and still no sound.

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murdock22

Are you sure your plugging it in the right port?

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StrangleHold
 
 
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